Product Updates
Stay up to date with the latest features, improvements, and fixes to the Verbu platform
August 2026: A visual builder for your Automated workflows
Build and publish Automated workflows visually, preview any voice before you choose it, and catch outbound answering machines automatically.
June 2026: PBX phone connections, new booking integrations, and a smarter Captured tab
Connect your own phone system, book appointments through two new integrations, and see every lead your agent captures in one place.
May 2026: Cal.com, Gecko Booking, and a new chatbot experience
Two live booking integrations — Cal.com and Gecko Booking — plus a new chatbot overview screen with quick starts, a warm goodbye before transfers, and a help center.
May 2026: Improvement suggestions for everyone
Improvement suggestions are now available on all plans. Plus: collect multiple contact details in one prompt instruction, company name as a new contact field, and a theme toggle in the sidebar.
May 2026: Automatic knowledge gap analysis
Knowledge gap analysis now runs every night automatically — no manual trigger needed.
April 2026: Agent routing, PDFs, web search, and more
Route callers to the right agent, add PDFs to your knowledge base, and let agents search the web.
March 2026: Smarter conversations and redesigned dashboard
A cleaner dashboard, more natural agent behaviour, and more powerful workflows.
January 2026: Chat widget and Knowledge gap analysis
New tools for chat, SMS and intelligent optimisation of your AI agents.
November 2025: Smarter knowledge base
Update makes knowledge base faster and voices more natural.
October 2025: Talk to customers in their language
Language auto-detection. Serve customers in 32+ languages. Respond in their language.
September 2025: Summaries and Call History
Gain deeper insight with automatic call summaries and improved history. Configure tools and preview Premium voices for more control.