Better customer service for your webshop
Answer every enquiry instantly. Save money. Keep customers happy.
Shopify
WooCommerce
Magento...and many moreCheck if we integrate
Check integration
See if we work with your tools
“Our support volume increased 500% on Black Friday. Verbu handled it all. Our team focused on the complex cases.”
Sofie Christensen
Online clothing store, Capital Region
Sofie Christensen
Online clothing store, Capital Region
Get started in 3 minutes
Sign up for free. Connect your shop. Gain peace of mind.
Tell us about your business
Share your business info, how you want to greet callers, and any special requests. We make sure every instruction is followed.
We answer every call
Whether it's a new customer or a quick question, they'll always reach a warm, knowledgeable voice. We're here to help, day or night.
You get updates instantly
After every call, you'll get a summary sent straight to your email or phone. You'll know who called, what they needed, and what happened.
See how it works for your business
Start free trialWhy choose Verbu for your webshop?
Some days are quiet. Others, like Black Friday, are busy. Verbu handles every enquiry. Just as fast. Just as well.
Never miss a customer
Reply to every customer. Instantly. Even during busy times.
Available 24/7
We're always awake. Handle night owls and weekend shoppers.
Your team stays strategic
Free up your team. We handle the simple tasks. They solve the complex problems.
Verbu handles these tasks
We answer common questions. Your team spends time where it matters most.
Where is my order?
Get instant answers with tracking numbers and delivery dates.
Returns and exchanges
Start a return. Print a label. Find a new size. Automatically.
Complaint handling
We clarify issues and find solutions. Quickly and professionally.
Ready to transform your customer service?
Book a DemoWhat you can expect
You should grow. Not answer mail.
Spend time on your business. We handle customer service.
New calendar event
Send follow-up email
Add lead to CRM