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Phone and chat: one platform, one price

Fix availability, languages and odd hours. Start simple, scale smart.

MonthlyAnnual-15%

Starter

€57/month
Start Free Trial
  • 50 conversations(€0.87/extra conversation)
  • Speaks one language only
  • 1 phone number

Features

  • 24/7 availability
  • Email summaries after calls
  • Email support
Most Popular

Professional

€254/month
Start Free Trial
  • 400 conversations(€0.74/extra conversation)
  • Speaks several languages fluently
  • Integrations (CRM, calendar, etc.)

Features

All inStarter
  • Verbu as chat on your website
  • Intelligent call analysis
  • Webhooks

Business

€701/month
Start Free Trial
  • 1,200 conversations(€0.60/extra conversation)
  • Workflows for complex tasks
  • 3 phone numbers

Features

All inProfessional
  • CRM updates post-call
  • Phone support
  • Your own contact person at Verbu
  • A shared Slack channel

Enterprise

Custom
Contact Sales
  • From 1,000 customer enquiries a week
  • Integrated with your telephony and contact centre
  • A dedicated AI and implementation specialist assigned to you

Features

All inBusiness
  • An ongoing dialogue about ways to improve
  • Single sign-on (SSO) on request
  • Bring your own models
  • Uptime guarantee (SLA)
  • A dedicated Slack channel
See full feature comparisonBook a call to hear more

Prices are excl. VAT · Extra phone numbers €13/month each · Forwarded calls are billed at €0.10/min · Text messages are billed at €0.13 each

Add-ons

Get more out of Verbu with managed setups and professional configuration.

Maintenance & optimisation

BASIC

Quarterly review

We review your agent every quarter, check conversation logs, identify patterns and update your setup.

€19/month

Added to your subscription. Can be removed separately.

Recommended
PRO

Monthly optimisation

Monthly review with proactive improvements and priority support. We're available when something needs changing fast.

€71/month

Added to your subscription. Can be removed separately.

Configuration

Starter

€254
2 hours of setup

Pro

€589
5 hours of setup

Business

€1,876
16 hours of setup

Calculate your monthly savings

See how much you save compared to handling calls manually or outsourcing

40
1200
5 min
115
21
130
Monthly conversations840

Monthly cost comparison

Employee cost
€7,504
Outsourced cost
€3,940
Verbu cost
€596
Savings vs employee
€6,908(92%)
Savings vs outsourcing
€3,344(85%)

Recommended plan

Business

Get started

Employee cost based on 200 kr/hour including 15 min processing time per call

Compare all features

Usage & Limits

Conversations/month400
Concurrent callsUnlimited
Phone numbers1
AI agentsUnlimited

Channels

Phone
Chat widget

Languages

LanguagesUnlimited
Language auto-detection on phone-calls

Agent Types

Normal agents
Repeatable business procedures

Analytics

Dashboard
Intelligent call analysis

Post-Call Actions

Email summaries after calls
Webhooks
CRM updates post-call

Integrations

Integrations

Support

Email support
Priority support
Phone support
Dedicated manager
Dedicated Slack channel

Security

GDPR compliant
EU data residency

Have questions about the right plan for you?

Book a Demo

Frequently asked questions

Everything you need to know about Verbu

Verbu automates the repetitive parts of customer service—the routine questions, booking requests, and standard inquiries that take up most of your team's time. It works over phone and chat, handling the predictable stuff so your team can focus on the cases that actually need a human touch.

Ready to take the noise off your team's plate?

Start your free trial today. No credit card required.

Customer Service from €0.60 per Inquiry | Verbu | Verbu