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Welcome to Verbu News

Introducing our news section where we share insights on AI customer service, industry trends, and Verbu updates.

A
Anders Nielsen
CEO & Co-founder
January 15, 2026
3 min read
Welcome to Verbu News

We're excited to launch our news section, a space where we'll share insights, stories, and updates from the world of AI-powered customer service.

Why We're Starting This

Running a customer service team is hard. You're juggling peak call volumes, training new staff, and trying to maintain quality while keeping costs under control. We built Verbu because we saw teams drowning in repetitive inquiries—the same questions asked hundreds of times a day.

This news section is an extension of that mission. We want to share what we're learning about:

  • Industry trends: What's changing in customer service and how businesses are adapting
  • Practical insights: Real approaches that work, without the hype
  • Product updates: New features and improvements to Verbu
  • Customer stories: How businesses are using voice AI in practice

What to Expect

We won't flood your inbox with content for the sake of content. When we publish something, it will be because we genuinely believe it's useful.

Expect articles on topics like:

  • How to identify which customer inquiries are good candidates for automation
  • Balancing AI efficiency with the human touch
  • Industry-specific challenges and solutions
  • The evolving landscape of voice technology

Stay Connected

You can subscribe to our RSS feed or follow us on LinkedIn to stay updated. We're also always happy to hear from you—if there's a topic you'd like us to cover, reach out at hello@verbu.com.

Thanks for being here. We're looking forward to sharing this journey with you.

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