Logistics Customer Service
Track packages. Plan deliveries. Focus on your business.
PostNord
GLS
Shipmondo...and many moreCheck if we integrate
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“We spent 70% of our time on tracking calls. Verbu has automated them completely. Now our team solves complex problems.”
Erik Lindgren
Nordic Freight Solutions
Erik Lindgren
Nordic Freight Solutions
Start in minutes
Start a free trial. Connect your systems. Verbu handles the rest.
Tell us about your business
Share your business info, how you want to greet callers, and any special requests. We make sure every instruction is followed.
We answer every call
Whether it's a new customer or a quick question, they'll always reach a warm, knowledgeable voice. We're here to help, day or night.
You get updates instantly
After every call, you'll get a summary sent straight to your email or phone. You'll know who called, what they needed, and what happened.
See how it works for your business
Start free trialWhy use Verbu for logistics?
Customers ask: "Where is my package?". We answer all of them. Your team has time for important work.
Handle all enquiries
We answer all enquiries immediately. Even during peak times.
Open 24/7
We handle evening and weekend calls. So your team can have time off.
Focused staff
We handle routine calls. Your experts solve complex problems.
Verbu handles the tasks
Track shipments. Plan deliveries. Handle damages.
Shipment tracking
Get instant status. See location and delivery time. Get notified of changes.
Delivery coordination
Schedule deliveries. Find time windows. Collect info from the customer.
Damage support
Start a damage claim. Collect documentation. Track the claim status.
Ready to transform your customer service?
Book a DemoWhat you can expect
You focus on operations
You are experts in freight. We are experts in customer service.
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