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Chat that solves problems

Chat that solves customer problems. It acts instead of forwarding.

Works with:ZendeskHubSpotFreshdesk...and many more

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We tried three chatbots before Verbu. They only answered FAQs. Verbu actually solves problems. Returns, order changes, bookings. Our call volume dropped significantly.

Jakob Olsen

Nordic Online Retail

J

Jakob Olsen

Nordic Online Retail

How it works

Start in minutes

Create a free trial. Connect your systems. Let Verbu handle customer inquiries.

1

Tell us about your business

Share your business info, how you want to greet callers, and any special requests. We make sure every instruction is followed.

2

We answer every call

Whether it's a new customer or a quick question, they'll always reach a warm, knowledgeable voice. We're here to help, day or night.

3

You get updates instantly

After every call, you'll get a summary sent straight to your email or phone. You'll know who called, what they needed, and what happened.

See how it works for your business

Start free trial
Why automate?

Why choose a chat that acts?

Many chatbots frustrate customers. They answer questions. They cannot solve problems. When customers need help they are transferred. Verbu is different.

Solves real problems

Handles returns. Books appointments. Checks orders. Takes real action.

Fewer calls

Customers get help in chat. No need to call. Phone line stays free for complex cases.

Improves continuously

Finds knowledge gaps automatically. Learns from each conversation. Gets better week by week.

Features

Does more than answer FAQs

Verbu connects to your systems. It acts directly in chat. Returns, bookings, order updates.

01

Action-oriented

Handles returns. Books appointments. Checks orders. Updates accounts.

02

Understands context

Understands what customers mean. Handles typos. Understands context.

03

Learns continuously

Finds gaps in answers. Gets better each week. Learns from all conversations.

Ready to transform your customer service?

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Expected Results

What you can expect

80%
Resolution rate
-65%
Call volume
24/7
Availability

Solve issues in chat

Each chat follows a clear flow. Understand the request. Connect to systems. Take action. Confirm the solution.

Issue resolvedCall ended
Google CalendarNew calendar event
GmailSend follow-up email
HubSpotAdd lead to CRM

Try a chat that works